Return Policy

If the product does not meet your needs

You may return it for full refund-less shipping or you may exchange it for merchandise of equal or greater value.

In either case, before returning anything to us for any reason, call us for an authorization with an explanation for the return. If the return is not related to an error on our part you will be charged shipping on the exchanged merchandise. The merchandise must be accompanied by an appropriate receipt/packing slip, the authorization number, in saleable condition and in original boxes including all internal packaging materials.

Refunds for credit card purchases will be credited to the same credit card used in the initial purchase. Merchandise returned without a receipt *may* be accepted in exchange for other merchandise of equal or greater value.

Refunds and exchanges on merchandise must be made within 45 days of purchase, with the exception of our A-2 jackets, which must be unworn and returned within 30 days with tag attached and the valid receipt/packing slip.

If the package was damaged in shipping and has resulted in damaged product

If your package was shipped by UPS and arrives damaged please call 1-800-742-5877.
If your package was shipped by USPS and arrives damaged please call us at 937-256-6245.


Address if returning by UPS:
Air Force Museum Foundation
1100 Spaatz Street
WPAFB, OH 45433

Address if returning by U.S. Mail:
Air Force Museum Foundation
PO Box 33624
WPAFB, OH 45433